Care work,
closer to home.

What is fill'd?

fill'd is a care services network. As a registered Service and Associate Provider under the Aged Care Act 2024, fill'd connects registered providers, service providers, and aged care workers across Australia, and looks after compliance verification, workforce coordination, and quality assurance behind the scenes. One relationship with fill'd gives registered providers a verified workforce across every service category, and gives workers and service providers one place to find work, get matched, and get paid.

Where does fill'd operate?

fill'd currently operates across Queensland (the Sunshine Coast, Gold Coast, and Gympie), Victoria (Melbourne), and Tasmania, with active expansion across Australia. To find out if fill'd is available in your area, get in touch with our team.

How does fill'd help service providers work with registered providers?

fill'd connects service and associate providers with multiple registered and approved aged care providers through one agreement. Complete compliance verification once, then access job opportunities across the network without repeating documentation or audits for each provider relationship. One partnership with fill'd opens doors to work with registered providers across Australia.

Do I need healthcare experience to join fill'd?

Not necessarily. Many aged care services don't require clinical qualifications, including gardening, cleaning, transport, meal preparation, and domestic support. For clinical and allied health services such as nursing, therapy, and psychology, you'll need appropriate qualifications and registrations. fill'd works with service providers across the full spectrum of aged care services.

What types of services can I offer through fill'd?

fill'd covers all Support at Home service types under the Aged Care Act 2024, across six categories: Health and Clinical Care, Personal Care and Independence, Social Connection and Wellbeing, Home and Independence Support, Therapeutic Services, and Assistive Technology and Home Modifications, plus trade services.

What if I'm a sole trader rather than a company with employees?

fill'd works with both sole traders and companies with teams. Whether you're working independently or managing employees, you can access jobs, manage service delivery, and handle invoicing, all scaled to your business size.

How quickly can I start receiving job matches after signing up?

Once your profile is complete and verified, you can start receiving job matches immediately based on your availability, qualifications, and service offerings.

Do I have to work exclusively with fill'd?

No. fill'd doesn't ask for exclusivity. You can keep your existing clients and take on aged care work through fill'd as your capacity allows.

Do I need to be registered with multiple registered providers to use fill'd?

No. You don't need existing relationships with registered and approved aged care providers. fill'd is your gateway to the aged care market, connecting you with registered providers from day one. You can start immediately and expand your reach over time as fill'd grows.

Can I set my own pricing?

Yes. You have complete control over your rates. fill'd matches you with job opportunities where budgets align with your pricing. We take no commission from your service fees, so you keep what you earn.

How do I get paid?

After you complete a job, you submit an invoice through fill'd. Payments come through one channel, so there's no chasing separate registered providers.

How does fill'd comply with the Aged Care Act 2024?

fill'd is a registered Service and Associate Provider built around the Aged Care Act 2024 and the Aged Care Quality and Safety Standards. Worker verification, compliance tracking, and mandatory training are all looked after by fill'd, so you're working inside a compliant structure without having to navigate the legislation yourself.

What compliance requirements does fill'd cover?

fill'd maintains compliance with the Support at Home programme, the Aged Care Act 2024, Aged Care Quality and Safety Standards, and NDIS requirements where applicable. We provide compliance tracking, documentation management, and audit-ready records, as well as free training updates to keep you current with regulatory changes.

Can I refer another service provider or care worker?

Yes. Refer someone to fill'd and receive a $20 gift card if they join and complete their first service delivery. Learn more about our Referral Programme.

Have more questions? Contact us →