Registered providers

Getting started 10 articles

• Do I need contracts with individual workers?
• Do I need separate agreements for aged care and NDIS?
• How do I book a 15-minute call with the fill’d team?

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Onboarding 4 articles

• How do I register as a registered provider?
• I have my own Associate Provider Agreement template. Will fill’d accept it?
• What information do I need to submit?

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Working with fill'd 8 articles

• Can I manage multiple locations through one fill’d account?
• Can I request specific workers?
• Does fill’d integrate with our rostering, CRM, or finance systems?

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About fill'd 8 articles

• How does fill’d make money?
• Is fill’d a plan manager?
• Is fill’d a registered provider?

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Compliance 16 articles

• Are workers insured, and is fill’d indemnified?
• How does fill’d align with the Aged Care Quality and Safety Commission?
• How does fill’d support audit readiness?

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Payments 2 articles

• How do payments work?
• How does pricing work for registered providers?

Safety & quality 3 articles

• How does client condition monitoring work?
• What does post-job feedback look like?
• What happens if there’s a quality issue with a worker?

Account & support 7 articles

• Can I get support in a language other than English?
• How do I contact fill’d?
• How do I log in or reset my password?

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Referral Programme 7 articles

• How can I check the status of my referral?
• How does the referral programme work?
• Is there a limit to how many referrals I can make?

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