Service providers

Getting started 8 articles

• Can I sign up if I have a team of employees?
• Do I need healthcare experience to join fill’d as a service provider?
• How do I book a 15-minute call with the fill’d team?

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Onboarding 4 articles

• How do I register as a service provider?
• What documents do I need to prepare as a service provider?
• What information do I need to submit as a service provider?

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Working with fill'd 8 articles

• Can I decline work I don’t want?
• Can I set my own availability?
• Can I set my own rates?

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About fill'd 8 articles

• How does fill’d make money?
• Is fill’d a plan manager?
• Is fill’d a registered provider?

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Compliance 16 articles

• How do I stay current with aged care regulations?
• How does fill’d comply with the Aged Care Act 2024?
• Is fill’d a registered provider or a service provider?

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Payments 7 articles

• Do I invoice with GST?
• How do I get paid?
• If a client cancels, am I still paid?

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Account & support 7 articles

• Can I get support in a language other than English?
• How do I contact fill’d?
• How do I log in or reset my password?

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Referral Programme 7 articles

• How can I check the status of my referral?
• How does the referral programme work?
• Is there a limit to how many referrals I can make?

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