Accepting a job booking and getting a worker assigned quickly means you can start delivering care without delay, and knowing how to resolve a worker’s document status keeps things moving if they’re not showing as available.
Here’s how to accept a booking, assign a worker, and fix a worker’s availability status if needed.
Under provider jobs, find the available booking, check the details, and select accept. It will then appear under accepted jobs. Select assign worker and choose the appropriate worker.
Watch how it’s done:
To add a new worker, go to the workers tab and fill out their details, including the services they offer and their availability.
Here’s a walkthrough of assigning a worker once they’re ready:
If a worker’s status shows as unavailable, it usually means a document needs uploading or updating. Go to the workers tab, select the documents button for that worker, and upload the correct file. The support team will review it and notify you once it’s approved.
See how to upload documents here:
Still have questions? Contact us or book a call.