Privacy Statement
Fill’d Pty Ltd ("we", "us", or "our") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Statement explains how we collect, use, disclose, and protect your personal information when you visit our website.
By using our website, you agree to the terms of this Privacy Statement.
We may collect the following types of personal information:
- Name, contact details (e.g. email address, phone number)
- IP address and browser information
- Details submitted through forms (e.g. enquiry, registration, or feedback forms)
- Payment and billing details (if applicable)
- Any other information you voluntarily provide to us
We collect personal information directly from you when you:
- Visit our website
- Submit an enquiry or contact form
- Subscribe to newsletters or updates
- Make a purchase or service booking
- Interact with our online services or social media pages
We may also collect certain information automatically via cookies and analytics tools (e.g. Google Analytics) to improve user experience.
We use your personal information to:
- Provide our products and services
- Respond to your enquiries and feedback
- Improve our website and service offerings
- Send newsletters, updates, and promotional materials (where you have opted in)
- Comply with legal and regulatory obligations
We may disclose your personal information to:
- Service providers (e.g. IT, marketing, or payment processing)
- Regulatory authorities, where required by law
- Other third parties, with your consent
We do not sell or rent personal information to third parties.
We store personal information securely in electronic and/or physical formats. We take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure.
Our website uses cookies to enhance user experience and collect statistical data. You may disable cookies in your browser settings, but some website features may not function properly as a result.
You have the right to access and request correction of your personal information held by us. To do so, please contact us using the details below.
If you have any questions, complaints, or requests regarding this Privacy Statement, please contact:
We may update this Privacy Statement from time to time. The latest version will always be available on our website and will include the effective date of the most recent revision.
Last updated: 3 Nov 2025
